Privacy Policy
Last Updated: January 2026
Heaps Good Friends ("we," "us," "our," or "Company") operates heapsgoodfriends.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using heapsgoodfriends.com, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Data: Name, email address, phone number, and any other information you voluntarily provide when you contact us or register for notifications.
- Technical Data: IP address, browser type and version, operating system, referral source, pages visited, time spent on pages, and clickstream data.
- Cookie Data: Information stored through cookies and similar tracking technologies (see Cookie Policy below).
- Usage Data: Information about how you interact with our Website, including links clicked, content viewed, and actions taken.
How We Use Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve our Website and services;
- To conduct analytics and track affiliate performance and conversions;
- To send you promotional content, newsletters, or updates (with your consent where required);
- To respond to your inquiries and provide customer support;
- To prevent fraudulent transactions and enhance security;
- To comply with legal obligations and enforce our Terms of Use;
- To monitor and analyze trends, usage, and activities for Website improvement.
Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your experience and gather analytics data.
Types of Cookies:
- Essential Cookies: Required for Website functionality and security.
- Analytics Cookies: Track usage patterns and site performance to improve user experience.
- Affiliate Tracking Cookies: Monitor referrals and affiliate commissions for casino and betting partners.
- Marketing Cookies: Enable targeted advertising and remarketing campaigns.
Cookie Opt-Out: You may control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Website functionality. You may also opt-out of third-party tracking through industry opt-out tools and your device settings.
Third-Party Links
Our Website contains links to casino operators, betting platforms, and other affiliate partners. We are not responsible for the privacy practices, terms, or content of third-party websites. These external sites have their own privacy policies and data handling practices. We strongly encourage you to review the privacy policies of any third-party websites before providing personal information or engaging in transactions with them.
When you click on affiliate links, cookies may be placed by third-party operators to track your referral. We do not control their data practices.
Your Rights
Under Australian privacy law, you have certain rights regarding your personal information:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Correction: You may request that we correct or update inaccurate information.
- Right to Deletion: You may request deletion of your personal information, subject to legal obligations.
- Right to Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.
- Right to Complaint: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached privacy legislation.
To exercise any of these rights, please contact us at the details provided in the "Contact Us" section below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by Australian law. We retain affiliate tracking data for up to 12 months to accurately attribute conversions and commissions. Analytics data may be retained in aggregated, non-identifiable form indefinitely.
If you request deletion of your information, we will remove it within 30 days unless we are required to retain it for legal compliance or dispute resolution.
Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Website: heapsgoodfriends.com
We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.